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My wife and I purchased a Cabrio washer from Lowes a little less than two years ago (factory warranty is twelve months). Our machine came with the see through glass lid. It turns out that the plastic frame that attaches the lid to the washing machine is a very poor...
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Anonymous
BiG D

I agree this has been a big problem but i have a solution. I had also bought another lid and it started to crack as well. I also reinforced the lid to fix the problem for a ye...

Anonymous
jessica

my lid is broken on my cabrio just as all of you have stated and i just got off with customer service apparently a certain percentage of people have to complain before they ca...

#408288
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Whirlpool Cabrio washer cracked lid (Model WTW7800XW2)
Whirlpool Cabrio washer cracked lid (Model WTW7800XW2)
Whirlpool Cabrio washer cracked lid (Model WTW7800XW2)
We purchased our Whirlpool Cabrio washer and dryer from Lowe's in 2011. (Whirlpool Cabrio Washer Model WTW7800XW2). Before our one year warranty expired, I noticed the lid was starting to creak every time I opened and closed it. I didn't think much about it...
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Anonymous
Brenda M - West Portsmouth OH

I have the same problem with the cracked lid - just ordered the parts today to replace the lid.Will not purchase another whirlpool product.

Anonymous
Mike Margolis

As others have said, I just replaced the glass lid and plastic frame with the all metal one. Dawn P's instructions below are 100% correct, I rewrite them here for everyone to ...

1.4
#453401
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Purchased a Whirlpool gas water heater at Lowes a few years ago, it is in good shape but quit working suddenly Sunday. I called a repair man and had him come out after I purchased a new heater,which still is in my car, just in case the old one could not be repaired....
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Anonymous
Anonymous

Purchased the universal thermocouple and then figured out the problem between the right and hand/left hand nut problem. Thanks for the idea on this post.Split the left hand nu...

Anonymous
Anonymous

cry me a river

#261507
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Whirlpool - Control board burnt on dryer
1/1

Whirlpool - Control board burnt on dryer

Whirlpool
#1134046
Burnt smell and dryer stopped working. Unplugged, took apart and found control board burnt and manual stuffed inside burnt. Wiring harness also burnt. Glad I was home.
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Whirlpool - Our see thru lid broke..cabrio

Whirlpool
#1126134
1.0
Details
Whirlpool would not replace at no cost. We had just passed the warranty. They gave me info on local repairman...who wanted $376.80 to fix the lid. I even wrote to Jeff Fettig, president at corp. Hdqts..it didnt help. I have been taking this lid off and on since 7/2014. No more whirlpool for me!
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Customer service
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Whirlpool dryer quit working at 1yr old

Whirlpool
#1110046
1.3
Details
Whirlpool dryer quit at 1yr and 2 weeks old. Costumer service were no help at all. Trust me buy any other brand other than whirlpool. Evidently they have zero pride in their products or workmanship.
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Customer service
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Whirlpool - Lemon

Whirlpool
#1098490
1.7
Details
Duet 3 years old and had gasket and door replace as well as 2 other service calls for f codes. It has torn clothing from day one. Heavy duty settings and normal settings and does not clean clothes well. I will never buy one again.
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This a 2013 washing machine a mere 4 years old and the MCC quit working so it was replaced $156.00 later and it won't spin at high speeds and gets stuck at 12 mins. I had the MCC replaced again and still no change. Then replaced the CCU at $186.00 and now have a F99...
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Anonymous
stuffabove

10/02/2017 Whirlpool has responded to this complaint. I have responded back with the requested information. We will see how this goes.

WP2008
WP2008

We're very sorry to learn of your concerns regarding your Whirlpool® Washer. We would like to inquire further about your review with you. Please respond back to this email add...

1.8
I liked
  • I will never buy whirlpool appliance
I didn't like
  • There is no reslution except to buy lg
  • Cost of repairs and parts
  • Disintegrating control panel is not cosmetic
#1108488
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Whirlpool - Really upset can't believe product last only 2 years
2 days ago my cabrio washer machine stop working. Was washing some clothes the machine start making this weird loud noise and had some weird smell i notice today the plastic inside looks like is melted. I contact Whirlpool representative said theres nothing they can do...
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WP2008
WP2008

We're very sorry to learn of your concerns regarding your Whirlpool® Washer. We would like to inquire further about your review with you. Please respond back to this email add...

2.0
#1108259
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I called Whirlpool after my dryer started spraying water into the drum on EVERY setting (not just the steam cycle). It was absolutely unusable. After waiting on hold 20 minutes I was informed the machine was no longer under warranty but they could send someone out to...
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WP2008
WP2008

Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, Maytag_Reviews@Maytag.com, with your name, p...

2.1
I didn't like
  • Refusal to fix or acknowledge issue
  • Poor design
  • Quality of appliances
#1125192
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The washing machine that we bought and was installed on September 22,2017 on Mediamarkt online ( Belgium) was broken in less than a month on October 17,2017. It doesn't finish tha laundry, makes weird noises and showes different faults (F8, F11,F15) on the display. I...
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WP2008
WP2008

YARYNA6, we are sorry to learn of your washer concerns. You will need to contact your local team by using this link, https://www.whirlpool.eu/.

2.6
Grimbergen, Vlaanderen
I didn't like
  • Poor quality product
  • Repair one plus warrany scam
  • Unhelpful customer service
#1120949
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Whirlpool - DANGEROUS OVEN
MY 6 MONTH OLD GERMAN SHEPHERD PUPPY HIT HER LEG ON THE BOTTOM OF THIS OVEN AND THE METAL PIECE WAS SO RAZOR SHARP IT CUT HER LEG SO BADLY THAT IS REQUIRED SURGICAL REPAIR AT A SPECIALTY VET AND SHE WAS REQUIRED TO WEAR A FIXATOR THROUGH THE LEG AND BONES FOR 8-10...
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WP2008
WP2008

Hi Juliemiller, we would like to inquire further about your review with you. Please respond back to this email address, Whirlpool_Reviews@Whirlpool.com, with your name, phone ...

1.0
I didn't like
  • Poorly engineered and quality
  • Dangerous defective product seven thousand dollars in injuries
#1086564
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Just after the two year warranty, purchased from Lowes my washer lid would not lock. I called the repair firm recommended by Whirlpool, MyAppliance Service. Wow what a mistake. The service person had no idea what to do. I stood next to him while he tried to figure it...
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WP2008
WP2008

Hi rgrausch1453_66, we would like to inquire further about your review with you. Please email us at Whirlpool_Reviews@Whirlpool.com, with your name, phone number, street addr...

1.5
#1143035
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Contact Whirlpool

Mailing Address:
Whirlpool Corporation
2000 N. M-63 MD 1800
Benton Harbor, MI 49022
Phone:
(866) 698-2538
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Purchased a total of six new appliances from Whirlpool in 2012. Five out of the six have had various problems that Whirlpool would not fix. Yesterday our electric range stopped working model # GFE461LV. The oven board went completely black, no lights, no clock and no...
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WP2008
WP2008

Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, Maytag_Reviews@Maytag.com, with your name, p...

1.2
I didn't like
  • Quality and performance
#1133835
Reply to reviews