Whirlpool's only service provider in my area of Maryland has sent 7 technicians (7 separate visits) to repair my refrigerator's ice maker. After wasting 7 days of my time, waiting for a technician, they still haven't agreed on what is wrong. Twice the icemaker has been replaced. Once a tech diagnosed a light bulb problem. Once a tech diagnosed a door problem. STILL NOTHING WORKS AND I AM WASTING HOURS OF MY TIME WAITING FOR THEM TO MAKE VISITS.
i need a working refrigerator with a working icemaker. The refrigerator is one year old. INCOMPETENT SERVICE, ABUSIVE PRACTICES--MAKING A CUSTOMER WASTE SO MUCH VALUABLE AND EXPENSIVE TIME.
Product or Service Mentioned: Whirlpool Wrb329dmbb Refrigerator.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.