Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Whirlpool in Thompson, Connecticut - Stove repair

5.0
Details
Our Whirlpool stove oven would not turn on and was receiving an F3 code so I then called Whirlpool service department to set up service very easy to use their phone service and received great customer service to get an appointment set up. Randy who was the service man came and repaired it very fast and courteous service and was very knowlegable. We had a great experience with this service we received and glad I called and I would definitely recommend this company to all my friends and family. Thanks for all the help and quick service we received from Advantage Appliance Repair company.
View full review
Review
#946913 Review #946913 is a subjective opinion of poster.
Pros
  • Stovetop oven
  • Whirilplool
Reason of review
Good customer service
Tags
  • stove repairs
2.8
Details
Whirlpool elect dryer model WED5500XWO control board
Whirlpool elect dryer model WED5500XWO control board
Whirlpool elect dryer model WED5500XWO control board
Whirlpool elect dryer model WED5500XWO control board
Whirlpool elect dryer model WED5500XWO control board
I had the same problem with Whirlpool that you did. I bought a used model WED5500XWO, year old. The control board burned and melted and damaged the Assembly Interface. I called Whirlpool and they connected me with the safety dept. They sent a tech.out,he sent pictures...
View full review
1 comment
Lelouch
#1234626

Wow, that is bad! It seems to be a common theme among appliance fires - relays burning up their contacts, and/or solder joints going bad and causing arcing (typically happens on relays and connectors).

I'm technically inclined, and have seen it myself when investigating why things have stopped working.

You should report your incident to the Consumer Product and Safety Commission. (Reports go to their http://www.saferproducts.gov/ website)

That's a serious safety issue, especially considering that dryers are "set and forget" appliances!

P.S. So far, we've had two Whirlpool appliances nearly cause a fire in our house ... so yeah ...

Whirlpool has a pretty big safety/quality problem.

Just look up the problems with their dishwashers catching fire! There are thousands of complaints, but very few recalls.

Review
#945484 Review #945484 is a subjective opinion of poster.
Pros
  • Whirilplool
Reason of review
Safety issue
Loss
$300
Preferred solution
Let the company propose a solution
Featured
1.3
Details
I bought a whirlpool washer and got arrested in the and I bought extended warranty and they won't fix it
View full review
1 comment
LadyScot
#1239489

Huh?

Review
#944909 Review #944909 is a subjective opinion of poster.
Reason of review
Bad quality
I bought a whirlpool washing machine in kalamata greece -κότσο όλος In April 2016. In the beginning of September the machine broke down. The service man keeps on waiting for the part from the Athens headquarters, I have written to them ,and they say I have to wait, In...
View full review
1 comment
WP2008
#1312588

We are truly sorry for your concerns. As we are located in the US, we do not have the means to assist you directly. You can follow up with our teams in Greece by emailing Info_Greece@Whirlpool.com as they can help you.

Review
#943597 Review #943597 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
I'm furious my Whirlpool fridge is less than a year old and is covered in rust! I feel like I was duped in to buying a product Whirlpool knows is defective and on top of it bought an expensive extended warranty that is useless, as my issue is being deemed a "cosmetic"...
View full review
1 comment
WP2008
#1312569

Hi, my name is Melanie, and I am contacting you on behalf of Whirlpool Corporation. We would like this opportunity to address your concerns.

Please provide your name, user ID (krista1221), ID number (935274), address, phone number, and date of purchase. Email to Whirlpool_Digital@Whirlpool.com and we will be happy to address your concerns once we have your information.

Review
#935274 Review #935274 is a subjective opinion of poster.
Cons
  • Cheaply made product
  • Poor quality bad customer service
  • Defective and wrong part
Reason of review
Damaged or defective
Loss
$1700
Preferred solution
Full refund
Tags
  • Whirlpool Refrigerator
7 year old whirlpool front load washer . Started making noise weeks ago . Tore it apart to find the bearing hub ground wire broken in 3 places . The inner bearing spun on the basket bearing shaft and milled down the area where the bearing rides due most likely to...
View full review
2 comments
WP2008
#1312908

Hi, my name is Melanie, and I am contacting you on behalf of Whirlpool Corporation. We would like this opportunity to address your concerns.

Please provide your name, user ID (user90361277), ID number (930162), address, phone number, and date of purchase. Email to Whirlpool_Digital@Whirlpool.com.

View more comments
Review
#930162 Review #930162 is a subjective opinion of poster.
Pros
  • I will never buy whirlpool appliance
Reason of review
Warranty issue
This complaint is not attended yet in-spite of the fact it is 6 days old. complaint for this machine for similar fault is being raised since April 2016. Technicians visited on every complaint in April and makes the machine functional for few days. During the month of...
View full review
1 comment
WP2008
#1312906

We are sorry for your washer concerns. As we are located in the US we are unable to assist with your Washer issues. You are welcome to contact our team at Whirlpool_SOSTeam_Delhi@caretelindia.com to assist with your particular concerns.

Review
#927605 Review #927605 is a subjective opinion of poster.
Cons
  • Unresponsive to needs
Reason of review
Poor customer service
Loss
$4000
Preferred solution
Deliver product or service ordered
Tags
  • bad service
  • Worst Washing Machine Of All Time
2.7
Details
Last week my 2 years old Whirlpool washer (front load) model WFW94HEAWO ser #C32651933 was exploded while running (didn't had any extended warranty) called their customer service took me nearly two hours to talk to human who can listen to what happened with their baby,...
View full review
1 comment
WP2008
#1312911

Hi, my name is Melanie, and I am contacting you on behalf of Whirlpool Corporation. We would like this opportunity to address your concerns.

Please provide your name, user ID (sanjayvyas), ID number (927339), address, phone number, and date of purchase. Email to Whirlpool_Digital@Whirlpool.com.

Review
#927339 Review #927339 is a subjective opinion of poster.
Pros
  • Refrigerator which i own since last 20 years
  • Refrigerator performance
Cons
  • No compensation for loss of use
  • Poor performance
  • No refund or exchange
Reason of review
Product & Service
Loss
$1000
Preferred solution
Let the company propose a solution
Tags
  • Worst Appliance I Have Ever Owned
Not good appliances several repairs. Whirlpool had wrong date of purchase so my warranty didn't last a year when I Called them about it they said nothing we can do except get reciept from store and mail to Cleveland and hope that will fix it. When I asked to speak with...
View full review
1 comment
WP2008
#1331365

Hello Anonymous, we apologize about the frustration you have experienced with your Microwave. If you still need assistance, please provide your name, the name of the site you were contacted on (pissedconsumer), your Review ID # (927200), your phone number, your address, the full model and serial number, and email the requested information to Whirlpool_Reviews@Whirlpool.com. We would be happy to review your concerns further.

Review
#927200 Review #927200 is a subjective opinion of poster.
Reason of review
Warranty issue
We have a whirlpool side by side refrigerator which we bought in 2008. It is not even 10 years kld. Recently we had issues and a Whirlpool athorized repairman replaced a part which turned out not to be the issue. That cost $311. The part it needed is the refrigerator...
View full review
2 comments
Anonymous
#1258471

Back-ordered to December 2016, try summer 2017....

View more comments
Review
#926802 Review #926802 is a subjective opinion of poster.
Reason of review
Bad quality