Apr 15, 2008 Whirlpool complaint by Shubhneet |
sir,
i bought a inverter of whirlpool few days back as it was the first time that whirlpool was selling inverters so i bought that thinking it would be good enough to satisfy me as i am residing in vaishali and their is a lot of power cuts in vaishali nearly 7-8 hours daily so i bought their latest model of inverter of 800 kva but the moment i buyed that they gave me their first defected piece and at the time of installation we found that it is defective so we replaced that at the same time and they gave us their next piece it worked well for 2-3 hours till the time of charging after that whent their was a power cut it was creating irritating noise after every half an hour after that we registered the complaint with whirlpool and the person visited in my home almost next day saying that inverter is ok and will be taken as under observation well good enough after four days of suffering they didn't visited of their own so we called them back for complaint
and they din't visted at their given time we called them back again they again gave us time and din't visited again so we gave them the call back and got another time again they din't visited after that an executive called us at an unscheduled time for visit incidiently we were out in market at that time so we asked them to visit next day. finally executive visited us and said that again that the inverter is okay nearly we suffered 10-12 days just listening the same line your inverter is okay he called his supervisior and he said that company has added up a new feature of creating beep sound after every half an
hour for indicating that their is a power cut well it was the engineer named rajeev working in whirlpool who said that to me and the executive who visited in my home was mr sushil well this feature of inverter is not mentioned in their booklet nor in their advertisements think bout it that you are sleeing next to your inverter which is
creating irritating beep sound after every half an hour at the time of power cut. Mr rajeev told me that he will visit us again after 3-4 days and you kknow what it is like they didn't even care about their customers that their customers are suffering or what. This was the first time i buyed the product of whirlpool nd i am sure that i am never going to buy ant product of whirlpool again and i will advise all my friends that they should never buy any whirlpool product.
if you want to cross verify my report ou can
my name is shubhneet goel
we bought this inverter on 26/03/08
this inverter is on my father's name Sri S.P Goel
my customer id no. is GB/c/0408/7181
my complaint no. is GB0408000118 registered at 01/04/08
my phone no. is 09711105715
i am writing this on 15/04/08
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