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Home  »  Consumer Reviews  »  Appliances  »  jen air cook top, Whirlpool
jen air cook top, Whirlpool
Apr 20, 2008
Whirlpool complaint
We received a defective cook top. Flames shooting out at every angle. I escaped being caught on fire by inches. Whirlpool refues to replace it, claiming that they will have someone repair it. After 5 attempts to repair it, It still is not fixed. They just don't seem to care. They send a so called technician who has no idea what he is doing. We are now waiting for another part that was to be overnight to us this was 7 days ago. I guess if I suffered 3 rd degree burns they may have replaced it.

Still waiting.

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