1.4
  • Service1 votes
  • Price1 votes
  • Refrigerator performance1 votes
  • Defective Product11 votes
  • Refused to fix problem7 votes
  • Unresponsive customer service6 votes
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  • 1 hour ago
  • Appliances and Electronics
  • Palmdale, California
  • Whirlpool Gold All Appliances
  • 1

This is what I wrote to Whirlpool's CEO because the customer service won't do a thing. From day two, I've had nothing but problems with the ice maker on Model# WRF736SDAW12. We NEVER use crushed, but we get a lot of crushed along with sliced and crushed/shards of ice all over my fridge, hands and floor. My daughter (wearing her heals) already slipped and fell while walking past the fridge, not... Read more

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  • 1 day ago
  • Appliances and Electronics
  • Cupertino, California
  • Refrigerator
  • 2
  • REVIEW RATING 4/5

My 2 door Whirlpool frig (MBF1958XEW1) worked well for 2 years; then the freezer compartment floor began filling up with ice which periodically melted and ran out onto the kitchen floor. After mopping up the floor and chiseling out the ice we could rest easy for from 10 to 14 days when it would happen all over again. A friendly repair person advised that Whirlpool had found that a redesigned... Read more

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  • Feb 28
  • Repairs
  • Fayetteville, North Carolina
  • Whirlpool Washer
  • 7
  • REVIEW RATING 4/5

We purchased a Whirlpool was about 18 months ago and it stopped working. It checks the weight of the clothes, starts to fill up and then it just makes noise like the motor is burning up and it starts to smell. I have contacted the company and they say that since it is out of warranty that I would have to get it fixed at my own expense. That is fine I said because I will never buy another... Read more

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  • Feb 25
  • Appliances and Electronics
  • Germantown, Maryland
  • Freezer
  • 1
  • REVIEW RATING 4/5

Purchased freezer from Sears 11/2years ago. The freezer went out at 6mon. Replaced part. We are now on our 4th part which we have to order. If we have it replaced by Sears or Whirlpool it will cost around $400 dollars each time. My husband has taken to ordering the part himself and putting it in. We have lost meat many times. We now us our 20 year old freezer for most of our food. It was... Read more

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  • Feb 19
  • Appliances and Electronics
  • Refrigerator
  • 15
  • REVIEW RATING 4/5

I too have bought the Whirlpool Refrigerator. The first month the ice maker stopped working. Took a month to have it fixed. Second time, as everyone else says, ice in the bottom that leaks water on the floor if it gets too full. This took 6 months to get fixed (there is a notice to appliance repair people about this problem). Of course I had already paid one time, and then the thing kept... Read more

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  • Feb 10
  • Appliances and Electronics
  • Tellico Plains, Tennessee
  • Refrigerator
  • 12
  • REVIEW RATING 4/5

I purchased the 4 door "stainless" refrigerator. Paid way too much for a product that scratches (door handles other areas) just by using it! I wrote to the headquarters about this issue but they practically said "tough luck"! The first handle was replaced within 2 wks believing it was scratched during delivery. Wrong! Also had a magnet up for a month or 2 now have and terrible blemish on the... Read more

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  • Feb 06
  • Appliances and Electronics
  • Zephyr, Ontario
  • Stainless Appliances
  • 21
  • REVIEW RATING 3/5

OMG that's disgusting.. you MUST lose sleep over that. I know I would. Ohhh no I just bought all new stainless appliances and candy apple red washer /dryer. All Maytag!! ( whirlpool and Maytag are same company. Ohh NO I purposely bought Maytag for their name and quality AND great customer service. Now I'M NOT SURE. DO u have a Sears account? If SO most don't KNOW this But u don't havta buy ur... Read more

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  • Feb 03
  • Appliances and Electronics
  • Overland Park, Kansas
  • French Door Refrigerator
  • 17
  • REVIEW RATING 4/5

Purchased Whirlpool refrigerator from Sears in Overland Park, KS last week of December 2014 with promised delivery date of February 6th 2015. Received call Feb. 2 that delivery will be delayed until Feb. 13. Received another call Feb. 3 that delivery will be delayed until Feb. 19. Only communication between Sears & Whirlpool is via email. Can't talk to a person to get this resolved. ... Read more

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We have a whirlpool fridge, little over a yr old, it stopped wking, the repair guy said he had to order 9 different parts to fix it! 6 wks later, still not fixed and one part has to be made!!!! Customer service said that 90 days was a reasonable amount of time to be without a fridge!!!! Add comment

  • Jan 30
  • Appliances and Electronics
  • Fort Worth, Texas
  • Washer And Dryer
  • 26
  • REVIEW RATING 4/5

We bought the Whirlpool Duet washer and dryer 1.5 years ago (yes, 1.5 years). We had a top-load kenmore that lasted 10 years without one repair. We switched to the front load just to be cool and gave our other units away (which still are running strong). We have had multiple repairs on both units. The thermal fuse in the dryer has blown 3x from over heating. the heating element broke. That is the... Read more

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