Whirlpool Complaints and Reviews

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Whirlpool
Main address: 2000 N. M-63 MD 1800 49022 Benton Harbor MI
(866) 698-2538, ,
  • 702+9 mobile complaints
  • $460K claimed losses
  • $645 average
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  • 9 hours ago
  • Appliances and Electronics
  • South Bend, Indiana
  • Whirlpool Cabrio Top Load He Washer
  • 2

I have owned this machine for 36 months, and without any warning, the bearings went out. I tried to call Whirlpool multiple times to get some sort of help (complimentary diagnosis, partial discount on the repair), but the first time they told me there was nothing they could do. The second time they told me I could buy an "extended warranty" for $320. With that money, I might as well start over.... Read more

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  • From mobile
  • Whirlpool
  • 2 days ago
  • by anonymous
  • #549468

Have a Cabrio washer that I purchased three years ago. Need to replace the lid for the fourth time. Contacted Whirlpool after doing research and learning this has been a common issue with the washer. Whirlpool stated there are no issues on record with them!! Find it very hard to believe. I will never buy another whirlpool product or anything made in one of their factories!! Add comment

     

  • Oct 21
  • Appliances and Electronics
  • Louisiana, United States
  • Central Air Conditioner
  • 6

Whirlpool was notified that a Central Air conditioning unit caught fire and was destroyed. The unit was less than 3 years old and due to a lack of paperwork the warranty was not honored. This was understandable. The unit did not catch fire from lightening or power surge. It has been reported to the government agencies that handle problems such as this. The whirlpool corp., the distributor, and... Read more

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  • Oct 20
  • Appliances and Electronics
  • Cabrio Washer And Dryer
  • 8

We bought the Whirlpool Cabrio Washer and Dryer a few months ago and have regretted the decision. The operater has limited control on how to wash their own laundry. The washer does not use enough water; I've even had loads that part of the laundry didn't get wet. Frequently, even using softener, the clothes come out soapy. They dryer has user control issues. And, they are both louder than... Read more

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  • Oct 17
  • Appliances and Electronics
  • Fountain, North Carolina
  • Faulty Microwave
  • 8

We bought a new Whirlpool over frange microwave from Lowes. After about two years of light use, it quit heating. The lights come on, it hums, suggesting it is cooking - but no heat. Of course - it's just out of warranty! -- Every other microwave i've had lasted years and was only replaced because we wanted a newer model. The old one my granny bought 30 years ago is still cadillacing along. ... Read more

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  • Oct 13
  • Appliances and Electronics
  • Charlotte, North Carolina
  • Faulty Washer
  • 17

I had this Whirlpool WFW9400SW washer for 5-1/2 years. I use it about 3 times a month. Warranty ran out this last February. Machine stopped working. Called tech and he came and said I need a new console and power board. Two weeks later I get told they don't make it anymore and sorry about your luck. I asked why this is only a little over 5 years old and they said some issue in japan caused them... Read more

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  • Oct 13
  • Appliances and Electronics
  • New Jersey, United States
  • Freezer
  • 8

My Whilrpool side by side 7 year old refrigerator, freezer looses temperature and the shared side freezes inside the wall. I have taken extra warranties. For 3 years I have had this problem and each time I lose hundreds of dollars of food. The repair person comes and blames me. I am told to take all the food out of both freezer and refrigerator for two days, turn them off, take out the lights... Read more

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  • Oct 13
  • Appliances and Electronics
  • Positive Experience
  • 8

Although I see a lot of bad comments on this site, I have had nothing but good results from my 2 Whirlpool appliance. I have a fridge and a dishwasher. Both work very well. I know I could spend a lot more and get more but for the price these things work great. I have kids and kids tend to be rough on stuff and despite all they do, the appliance still hold up and do their job. The fridge has... Read more

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  • Oct 13
  • Appliances and Electronics
  • Saint Joseph, Missouri
  • Faulty Washer
  • 13

we purchased whirlpool washer 19 months ago and this weekend it just stopped working. Our trusted fix it guy came out and said the spin bearing was out, he assured me it was not anything we had done. It was either a defective part or whirlpool had never greased the ball bearings! I call Ed whirlpool and the first customer service girl I got apologized and said it only had a year warranty, there... Read more

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  • Oct 10
  • Appliances and Electronics
  • New Orleans, Louisiana
  • Maytag Double Oven
  • 18

I lost everything in Hurricane Katrina and it took us two years to get our house rebuilt. In 2007 we purchased brand new appliances including a Maytag double wall oven and Maytag refrigerator. In June the oven stopped working and I was told that the replacement part was on backorder until October. Now that it's October I found out from Maytag that the Part# 74001405 has been discontinued for... Read more

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