Whirlpool Complaints and Reviews

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Whirlpool
Main address: 2000 N. M-63 MD 1800 49022 Benton Harbor MI
(866) 698-2538, ,
  • 650+4 mobile complaints
  • $430K claimed losses
  • $655 average
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  • 15 hours ago
  • Advertisements and Cons
  • 5

Do not buy Whirlpool. We bought a Whirlpool refrigerator that was delivered in February 2013. The compressor went out in July 2014. There is no warranty past one year. Whirlpool does not think the product will last longer than a year so they do not protect or help the purchaser. Whirlpool does not want to be contacted about their worthless product and does not offer customer satisfaction when... Read more

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  • 1 day ago
  • Other
  • Goodyear, Arizona
  • Whirlpool Refrigerator Repair
  • 4

In May of 2014 my refrigerator control panel went out under warranty. I called WP and they referred me to a service company. The service company promptly diagnosed the control panel as the issue and ordered the part. It is July 25, 2014 and no sign of part. I have called WP myself numerous times and have been told everything from it's obsolete to it's ordered. I have asked them to stand by... Read more

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  • 1 day ago
  • Appliances and Electronics
  • Live Oak, Florida
  • Washer Lid Repair
  • 2

In August of 2013 the lid on my Whirlpool Cabrio, model #WTW7800XW0 just 'fell apart'. This washer (and matching dryer) was purchased from Lowe's on August 23,2010. This was not something I broke - it is either a design flaw or inferior materials/workmanship, etc. Other than the lid I was very pleased with the workings of my washer so I opted to get the lid repaired/replaced. When the... Read more

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  • 1 day ago
  • Appliances and Electronics
  • Philadelphia, Pennsylvania
  • Washing Machine Extended Warranty
  • 1
  • 3

(Whirlpool = Worth-less) Un-be-lievable! 2-year old machine and it is shot! Called Whirlpool got an offer for an extended warranty $357. (Better than the $1000 repair, or buyung a new one for $750). Then they RENEGED on that! Can I speak to your supervisor. "I am the supervisor. I'm sorry I cannot refer you to anyone else." AWFUL experience. No wonder they are experiencing high call volumes!... Read more

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  • 2 days ago
  • Appliances and Electronics
  • Toronto, Ontario
  • Faulty Dishwasher
  • 3

Whirlpool sold me a dishwasher that did not work properly from the first day. I've had about 9 different service appointments, of which 3 times they didn't show up. Once they called me at the end of the 4 hour window, to tell me that they weren't coming and that I needed to re-book, and the other times they showed up, they didn't fix the problem and/or they were rude. After escalating my... Read more

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  • 2 days ago
  • Appliances and Electronics
  • Cabrio Washing Machines
  • 1

Now have gone through 2 Whirlpool Cabrio washing machines! Both leak onto floor!! Whirlpool is of NO Help. How sad. The customer is left with a faulty machine! Purchased through Lowes who replaced 1st machine that was only 2 months old. 2nd machine lasted less than 1 week before it started leaking onto the floor When I look at the internet - this seems to be all too common. It's my last... Read more

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  • Jul 22
  • Appliances and Electronics
  • Assurant Extended Warranty
  • 1

I had a washer bought 4 years ago and in the first year the bearings broke replaced the drum. We bought an extended warranty from Assurant which Whirlpool endorses. They sent a repair man out said it was the drum again $800 to fix. He said that would be too much and they would give me 75% of the purchase price for depreciation value. he said someone would call me in 21-2 days. waited 3 days no... Read more

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  • Jul 16
  • Appliances and Electronics
  • Washer
  • 1

This machine is the biggest piece of junk since the Yugo. It does everything but wash clothes. Two pair of blue jeans and t shirt would throw it out of balance when it was new. It might save water but uses twice as much electricity. It takes hours to wash one load. Someone please build an old style center agitator like a old direct drive Maytag. (Before Whirlpool took them over) Now the... Read more

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  • Jul 15
  • Appliances and Electronics
  • Findlay, Ohio
  • Cracked Whirlpool Washer
  • 4

We purchased a Cabrio washer and dryer from Lowes in 2011. When the washer was still under warranty (around 11 months after purchase), I noticed a crack in the lid. I didn't know when it started, but it was only seen from the side of the washer next to the wall so I didn't think anyone would notice it. It grew over time, but like I said, it was on the side that we can't see unless we pull the... Read more

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  • Jul 11
  • Appliances and Electronics
  • Houston, Texas
  • Dryer Fixing
  • 5

I called on a dryer making a terrible noise, they sent a service person out, he said nothing was wrong, we said he should at least look at it so he took the cover off and touched it and it started making the noise, he spent about 30 minutes trying to put the cover back on without the noise. He then said he would order the motor and cage and be back in a week and a half, after this time I called... Read more

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