Submit ›
  • Customers like
    • Quality look 6
    • Price 3
    • Service 3
  • Customers don't like
    • Defective product 15
    • Unhelpful customer service 14
    • Shabby product 10

WHIRLPOOL CUSTOMERS ARE AT THE MERCY OF PHONE ANSWERING EMPLOYESS WHO ONLY KNOW HOW TO FORWARD YOU TO THE NEXT PERSON WHO WILL FORWARD YOU ON. IF YOU BUY A SERVICE CONTARCT YOU BETTER HAVE AN ATTORNEY READ IT OVER TO INSURE YOU ARE COVERED. FIVE PHONE CALLS AND EACH PERSON GIVE UNRELATED ADVICE WHICH IS NOT GOOD CUSTOMER SERVICE.SERVICE. WHIRLPOOL CUSTOMERS ARE AT THE MERCY OF PHONE ANSWERING... Read more

Was this review helpful? 0 0

Do not support whirlpool when not standing behind their crappy appliances with bogus warranties Add comment

Review about Whirlpool Side By Side Refrigerator from Spring Hill, Florida
1 of 3

I purchased a whirlpool refrigerator and still under 1yr warranty. The water drips on door n i was told it was the ice cubes causing it so i emptied the ice bin and shut off ice line and it still drips water. This refrigerator has a nagging whine which may be able to be fixable and told if it can't be fixed, i would have to pay the 95.00 trip charge. Lastly, the worst of this american made junk... Read more

Was this review helpful? 0 0

When the pump stopped working on our 28 year old Whirlpool washer, we purchased a new Whirlpool washer & dryer on 12/02/2015 at Lowe's. The washer is model no. WTW4815EW1. The dryer is OK, but I'm very unhappy with the washer. The water level is determined automatically and makes a continuous, irritating noise while filling (which we couldn't have known prior to purchase). Whirlpool should be... Read more

Was this review helpful? 0 0

Our issues almost exactly the same as last review. Whirlpool would not even accknowlege that there was an issue which is just a lie according to reviews I have been looking at. First lid replaced in the first year we had it and this is now the fifth year and the lid is cracked again. I have very gentle with this lid after the first one so am not happy about it breaking again. Will be more... Read more

Was this review helpful? 0 0

Do not buy a whirlpool product There dishwashers are made so cheap they can be a fire hazard Add comment

Owned a Whirlpool water heater for less than 3 years. Pilot won't ignite - wait on customer service phone for 28 minutes - finally told that they will replace the part - but shipping ($20 for next day) and installation are not covered. Will never buy from them again - their warranty is a joke - and means practically nothing. I can probably install - but for someone who is not handy, a service... Read more

Was this review helpful? 0 0

I purchased a whirlpool refrigerator and form day 2 it had issues. Ice maker dripping and failure problems along and freezer sealing issues. Whirlpool has sent someone to look/service no less then 15 times. Their approach is to replace one item at a time until they fix. The service person never had a part on his truck and only took direction from a whirlpool person on the phone. So each... Read more

Was this review helpful? 0 0

Thermocouple went bad. I hear that this happens. Went to Lowes where I purchased the heater from. The people were not very helpful. I bought a universal thermocouple only to find that it came with right hand threads and the original one for the water heater is left hand thread. I had to go to whirlpool's site to order a conversion kit because no one carries the part and whirlpool... Read more

Was this review helpful? 0 0

Bought a Cabrio washer and dryer in 2012. The washer is rusting out around the bleach dispenser. Customer Service was of no service at all! Contacted them by telephone and by email. All they wanted to do was talk about an the extended warranty. No warranty covers a cheaply constructed product! I would suggest that Whirlpool Corporation, Chief Executive Officer, Jeff M Fettig and the Board... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Whirlpool.
Filing a new complaint about
×