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1.7 Based on 124 reviews
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  • Customers like
    • Quality look 6
    • Quiet noise level 4
    • Service 3
  • Customers don't like
    • Defective product 16
    • Unhelpful customer service 14
    • Shabby product 10

Hello Whirlpool, I purchased a full kitchen from IKEA and as you know all the products are from Whirlpool. I sent a complaint to IKEA regarding Flamingo, the third party from Whirlpool who provide services and IKEA told me to contact Whirlpool directly regarding my complaint. I please ask you to review the below email I sent and please take action as I can no longer handle this service. Hello Ikea Appliances Team that handles Warranty with... Read more

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Bought this Fridge 3 years ago and loved it, for about 8 months. 2 temperature control drawer control units, 6 service technician trips for ice maker & water, followed by no ice again, accompanied by heavy frost in freezer, and $400 in service fees has energized us to dump the product. And, to make matters that much worse, we had to listen to sales speech for their maintenance packages on every call & from each technician. Why would anybody buy... Read more

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The dryer kept stopping prior to clothes being dried. I purchased a 1 yr extended warranty thru Whirlpool ( they outsource it to Alliance Service) and in the last year have had at least 6 visits from their techies. They ended replacing first one board, than all 3 boards. The last visit was today,5/23/16 when the serv guy just told us that the dryer would not work on "Regular" cycle unless we had a "Full Load." Instead he suggested we use... Read more

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I purchased a whirlpool French door bottom freezer may 31,2015. Six months,freezer stopped defrosting and ice build up. Repairman came out and it lasted for a couple of months. Lowes sent a new refrigerator same model and cubic foot, and it did the same. I asked for another model with top freezer and if it craps up,I will be returning for a refund. I think they sold Lowes a bad batch of whirlpool French door refrigerators. The one on loan... Read more

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Resolved

Whirlpool Cabrio Platinum Washer LID Came Right Off On The Corner Part when my Washer is Only 2 Years Old ! I Had to Call Dan's Superior Service LLC ( 360-773-6053 ) and He Tell's Me it will Cost me $453 to come back Out and have it Replaced ! if that wasn't Bad enough... Mine I have on there right now is Glass and this Rip-Off guy is replacing it with a Plastic Lid For $453 ! Yea I Am Pissed Off about it all ! ! ! FYI: Whirlpool Should Pay... Read more

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Totally useless Whirlpool Cabrio Platinum WTW8800YW1 washing machine. We brought our 15 year old Whirlpool washing machine to Habitat. We decided to purchase a new Whirlpool Cabrio Platinum duo. Dryer is great, the waher is a useless piece of metal. Does not clean anything, and leaves white streaks on the dark clothes. We must clean machine with bleach and white vinegar regularly. Whirlpool said to do extra rinses. This machine is not high... Read more

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I purchased a whirlpool basic medium priced washing machines from Lowes in Griffin, Georgia about 4 years ago. I despise this product! I have been washing clothes for about 60 years and know how to treat and be respectful with a machine. This machine is inadequate in every way! It wraps clothes around the agitator, cannot spin, when it's paused to be corrected it starts the entire cycle all over again. It consumes an inordinate amount of time... Read more

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1 of 2

Have a whirlpool cabrio and 4 lids have cracked to the point the glass starts coming out and the lid won't shut. It's rediculous that they don't resolve the problem and expect you to buy a new lid each time especially considering how much the washer cost in the first place. Add comment

The door on my Cabrio Dryer pops open almost every load so it takes forever to get stuff dry. Sometimes it pops open and I don't know or I am gone so clothes sit in there wet all day. Then I have to rewash them. I have tried to figure out the problem but, nothing appears broken. This so frustrating especially when I paid so much for the set. Also, have cracked lid on both sides of my Cabrio washer like a million other people. Terrible set from... Read more

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I have read tons of reviews on this already...should have read before I bought the set. The lid on my Cabrio has cracked on both sides. It is almost to the point that it will not turn on...error lid. This is ridiculous! There should be a recall and fix all these washers. It also goes off balance almost every load no matter what is in the load. Same issue with Cabrio Dryer - the door pops open every time I am drying. So sometimes clothes stay... Read more

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