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  • Customers like
    • Quality look5
    • Price2
    • Service2
  • Customers don't like
    • Defective product15
    • Shabby product9
    • Refused to fix problem8

  • 18 hours ago
  • Appliances and Electronics
  • Leominster, Massachusetts
  • Dishwasher
  • 3

Ok, let me start by saying, the dishwasher looked like it would have been good. It looked nice. The racks had good placement. All the good stuff. I ordered my dishwasher online, had it delivered by the local store the next week. The day after my delivery, a technician team through Home Depot came to install it. The technician pointed out something was missing on the hinges where the door opens,... Read more

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  • May 18
  • Appliances and Electronics
  • Corpus Christi, Texas
  • Whirlpool Refrigerator
  • 9
  • REVIEW RATING 4/5

I had a whirlpool fridge with extended service warrenty which would expire March 2018, long story short fridge kept breaking & being repaired for same issue, stop cooling & water draining. This time whirlpool said it is to costly to repair, sent me a check for 45 percent of value. I contacted whirlpool and spoke to a supervisor in customer service by the name of Shiro (not sure of... Read more

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  • May 12
  • Appliances and Electronics
  • Deland, Florida
  • Dryer Wed99Hed
  • 14
  • REVIEW RATING 5/5

We bought this new whirlpool WED99HED ventless hybrid heat pump dryer even though it was considerably more expensive because Whirlpool touted significant energy savings. The logic behind the design made perfect sense - why send all that hot air out the vent when you can recycle it into the machine and not have to keep reheating it. The dryer worked great for the first 3 months, but then started... Read more

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  • May 07
  • Appliances and Electronics
  • Boca Raton, Florida
  • Cabrio Platinum Top Load Washer
  • 19
  • REVIEW RATING 4/5

If everyone would submit their complains to Whirlpool, they might do something about this. Submit your complaint to ALL of the followings emails: investor_relations@whirlpool.com media@whirlpool.com whirlpool_customerexperience@whirlpool.com B2Bdevelopment@whirlpool.com Here is what I wrote to Whirlpool: Model: WTW7800XWO Serial number: C02670320 I purchased the 4.6 Cu. Ft. Cabrio® Platinum... Read more

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  • May 05
  • Appliances and Electronics
  • Washing Machine
  • 9
  • REVIEW RATING 3/5

Machine has leaked since I purchased it. Whirlpool sent repairmen to attempt a fix in exchange for me not returning the product. After warranty expired and machine was unrepaired I now have to lay a towel under the machine at each washing. I have had the machine worked on 9 times. Multiple parts have been replaced. Whirlpool thought they had done me a huge favor by sending parts. The... Read more

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Bought new refrigerator been on phone for 3 weeks try to resolve problem . Nothing but run around no one ever calls back. Will never buy another one again Add comment

  • Apr 28
  • Appliances and Electronics
  • Dishwasher
  • 10
  • REVIEW RATING 4/5

We spend 700 on the Gold 24 dish washer. About 5m in it started working funny and not running every time, then it stopped working at all. I got it fixed under the 1y warranty and it worked great for about 4m. Now it is doing the same thing. I told them its a lemon and I want a refund because I shouldnt have to be paying for a repairs every 6 months to fix something that I paid that much for. They... Read more

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  • Apr 24
  • Appliances and Electronics
  • Home Appliance
  • 15
  • REVIEW RATING 3/5

UPDATE: Whirlpool was not helpful in this matter but Clayton Homes stepped in to help resolve the issue. Whirlpool was also unresponsive to Clayton Homes and so on April 3, 2015 (this has been dragging on with Whirlpool since the week before Thanksgiving 2014) so on April 3, 2015, Clayton Homes replaced the non-working Whirlpool with a working comparable Frigidaire. So far so good with the... Read more

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  • Apr 23
  • Appliances and Electronics
  • Nashville, Tennessee
  • Dishwasher Wdt790Saym
  • 12
  • REVIEW RATING 4/5

How do I hate this dishwasher...let me count the ways... I'm writing this to prevent others from buying this awful product. Whirlpool - "Gold Series" Model WPT-790- SAYM2 1. My primary complaint is that the utensil holder is on the door and the lower rack gets caught ALL OF THE TIME! This is extremely annoying. 2. We had to purchase new eating utensils because our older set did not fit this... Read more

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  • Apr 21
  • Appliances and Electronics
  • Columbia, Missouri
  • Washer
  • 23
  • REVIEW RATING 4/5

Purchased a $600 washer 14 months ago. Washer stopped cycling. Called Whirlpool was told it only has a 12 month warranty. Called repairman only to be told Whirlpool is a junk brand and I would be better off buying a second or third hand Kenmore. The repair would have been $400 for a new board. WHIRLPOOL if your product consistently stops working in less than a year and half you would think you... Read more

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