Whirlpool Complaints and Reviews

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Whirlpool
Main address: 2000 N. M-63 MD 1800 49022 Benton Harbor MI
(866) 698-2538, ,
  • 705+9 mobile complaints
  • $460K claimed losses
  • $644 average
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  • 1 day ago
  • Appliances and Electronics
  • Homer City, Pennsylvania
  • Over Counter Microwave
  • 1

Bought $600 over counter microwave May 2014. Worked inconsistently. Whirlpool repairman came and said it was an internal problem with diagnose of bad self install. Said company probably would not honor warranty. Came a second time to take cell phone pix. Apparently the "Master Tech" at lab said it could not be fixed and problem due to self install. No one seems to be able to tell me the part... Read more

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  • 1 day ago
  • Appliances and Electronics
  • Russellville, Arkansas
  • Water Heater

Installed a water heater purchased from Lowe's 10/23/14 and it has never worked. After numerous phone calls to Whirlpool Customer Service, Whirlpool will not authorize return to the store unless I "Prove to them" that the heater is faulty. Of course nobody could describe the 'proof' they required. And Lowe's will not accept it back without authorization from Whirlpool. Whirlpool gave me contact... Read more

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  • 2 days ago
  • Appliances and Electronics
  • Whirlpool Side By Side Refrigerator
  • 4

Bought our side by side in 2009. In less than two years the shelves began to crack and with the price of replacement shelves, and the probability that the new ones would also crack because they are made of the same material, I decided to cut pieces of Lexan and epoxied the pieces over the cracks. The repaired areas have not cracked but the areas next to them have. I understand Whirlpool claims... Read more

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  • Oct 25
  • Appliances and Electronics
  • South Bend, Indiana
  • Washer Fixing
  • 15

I have owned this machine for 36 months, and without any warning, the bearings went out. I tried to call Whirlpool multiple times to get some sort of help (complimentary diagnosis, partial discount on the repair), but the first time they told me there was nothing they could do. The second time they told me I could buy an "extended warranty" for $320. With that money, I might as well start over.... Read more

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Have a Cabrio washer that I purchased three years ago. Need to replace the lid for the fourth time. Contacted Whirlpool after doing research and learning this has been a common issue with the washer. Whirlpool stated there are no issues on record with them!! Find it very hard to believe. I will never buy another whirlpool product or anything made in one of their factories!! Add comment

     

  • Oct 21
  • Appliances and Electronics
  • Louisiana, United States
  • Central Air Conditioner
  • 8

Whirlpool was notified that a Central Air conditioning unit caught fire and was destroyed. The unit was less than 3 years old and due to a lack of paperwork the warranty was not honored. This was understandable. The unit did not catch fire from lightening or power surge. It has been reported to the government agencies that handle problems such as this. The whirlpool corp., the distributor, and... Read more

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  • Oct 20
  • Appliances and Electronics
  • Cabrio Washer And Dryer
  • 11

We bought the Whirlpool Cabrio Washer and Dryer a few months ago and have regretted the decision. The operater has limited control on how to wash their own laundry. The washer does not use enough water; I've even had loads that part of the laundry didn't get wet. Frequently, even using softener, the clothes come out soapy. They dryer has user control issues. And, they are both louder than... Read more

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  • Oct 17
  • Appliances and Electronics
  • Fountain, North Carolina
  • Faulty Microwave
  • 9

We bought a new Whirlpool over frange microwave from Lowes. After about two years of light use, it quit heating. The lights come on, it hums, suggesting it is cooking - but no heat. Of course - it's just out of warranty! -- Every other microwave i've had lasted years and was only replaced because we wanted a newer model. The old one my granny bought 30 years ago is still cadillacing along. ... Read more

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  • Oct 13
  • Appliances and Electronics
  • Charlotte, North Carolina
  • Faulty Washer
  • 19

I had this Whirlpool WFW9400SW washer for 5-1/2 years. I use it about 3 times a month. Warranty ran out this last February. Machine stopped working. Called tech and he came and said I need a new console and power board. Two weeks later I get told they don't make it anymore and sorry about your luck. I asked why this is only a little over 5 years old and they said some issue in japan caused them... Read more

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  • Oct 13
  • Appliances and Electronics
  • New Jersey, United States
  • Freezer
  • 10

My Whilrpool side by side 7 year old refrigerator, freezer looses temperature and the shared side freezes inside the wall. I have taken extra warranties. For 3 years I have had this problem and each time I lose hundreds of dollars of food. The repair person comes and blames me. I am told to take all the food out of both freezer and refrigerator for two days, turn them off, take out the lights... Read more

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