Whirlpool Complaints and Reviews

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Whirlpool
Main address: 2000 N. M-63 MD 1800 49022 Benton Harbor MI
(866) 698-2538, ,
  • 699+8 mobile complaints
  • $460K claimed losses
  • $648 average
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  • 2 days ago
  • Appliances and Electronics
  • Fountain, North Carolina
  • Whirlpoole Microwave Frigidare Dishwasher
  • 2

We bought a new Whirlpool over frange microwave from Lowes. After about two years of light use, it quit heating. The lights come on, it hums, suggesting it is cooking - but no heat. Of course - it's just out of warranty! -- Every other microwave i've had lasted years and was only replaced because we wanted a newer model. The old one my granny bought 30 years ago is still cadillacing along. ... Read more

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  • Oct 13
  • Appliances and Electronics
  • Charlotte, North Carolina
  • Faulty Washer
  • 13

I had this Whirlpool WFW9400SW washer for 5-1/2 years. I use it about 3 times a month. Warranty ran out this last February. Machine stopped working. Called tech and he came and said I need a new console and power board. Two weeks later I get told they don't make it anymore and sorry about your luck. I asked why this is only a little over 5 years old and they said some issue in japan caused them... Read more

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  • Oct 13
  • Appliances and Electronics
  • New Jersey, United States
  • Freezer
  • 4

My Whilrpool side by side 7 year old refrigerator, freezer looses temperature and the shared side freezes inside the wall. I have taken extra warranties. For 3 years I have had this problem and each time I lose hundreds of dollars of food. The repair person comes and blames me. I am told to take all the food out of both freezer and refrigerator for two days, turn them off, take out the lights... Read more

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  • Oct 13
  • Appliances and Electronics
  • Positive Experience
  • 5

Although I see a lot of bad comments on this site, I have had nothing but good results from my 2 Whirlpool appliance. I have a fridge and a dishwasher. Both work very well. I know I could spend a lot more and get more but for the price these things work great. I have kids and kids tend to be rough on stuff and despite all they do, the appliance still hold up and do their job. The fridge has... Read more

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  • Oct 13
  • Appliances and Electronics
  • Saint Joseph, Missouri
  • Faulty Washer
  • 9

we purchased whirlpool washer 19 months ago and this weekend it just stopped working. Our trusted fix it guy came out and said the spin bearing was out, he assured me it was not anything we had done. It was either a defective part or whirlpool had never greased the ball bearings! I call Ed whirlpool and the first customer service girl I got apologized and said it only had a year warranty, there... Read more

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  • Oct 10
  • Appliances and Electronics
  • New Orleans, Louisiana
  • Maytag Double Oven
  • 16

I lost everything in Hurricane Katrina and it took us two years to get our house rebuilt. In 2007 we purchased brand new appliances including a Maytag double wall oven and Maytag refrigerator. In June the oven stopped working and I was told that the replacement part was on backorder until October. Now that it's October I found out from Maytag that the Part# 74001405 has been discontinued for... Read more

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  • Oct 08
  • Appliances and Electronics
  • New Jersey, United States
  • Refrigerator Repair
  • 18

Purchased a $900 refrig, it broke 1yr & 1 week later. I fought to have this fixed since its out of the warranty period. After having to *** time of work for repair people to come the repair guy made a disaster finally after much arguing I received a new refrig same model. Well that last about a year & 1 1/2 then it started leaking underneath. I CAN'T use the icemaker or the water... Read more

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  • Oct 08
  • Appliances and Electronics
  • Staten Island, New York
  • Whirlpool Cabrio Washer
  • 15

My machine Whirlpool Cabrio WTW7800XL0 is just 4 yrs. old and it has the same issue... Plastic cracked where glass and back of frame meet. Isn't this a safety issue when a lid can break off and its made of glass that can shatter? One side is cracked and the other is starting to weaken... I called Whirlpool and was given the same story, not enough complaints... Said I would need a repairman to... Read more

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  • Oct 03
  • Appliances and Electronics
  • Cordova, Tennessee
  • Duet Dryer
  • 12

I've only owned these for a day. My major problem with them is Whirlpool. I have tried to use the Whirlpool's coupon for $5. off (DRRAKSPE5) that came with my Duet Dryer to purchase a dryer rack on the Whirlpool site. It says invalid even though the validity dates are June 2014 to June 2015. I called Whirlpool customer service (Karen); they said they knew nothing about it. She wanted me to fax it... Read more

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  • Oct 02
  • Appliances and Electronics
  • San Diego, California
  • Refrigerator Repair
  • 15

While emptying the fridge for a cleaning, surprised by horizontal cracks in the interior lining. Fridge repair friend looked at it and said it was a common complaint with Whirlpool due to improper, uneven fill of the insulation. Probably done by 6 year olds in china,Malaysia, etc. (no offense to 6 year-olds anywhere). With that, went to the web and, of course, there are a ton of similar... Read more

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