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  • Customers like
    • Quality look5
    • Price2
    • Service2
  • Customers don't like
    • Defective product13
    • Refused to fix problem8
    • Shabby product8

  • 8 hours ago
  • Appliances and Electronics
  • Wilmington, Delaware
  • 2

I have had my French door whirlpool refrigerator for a little over a year and have had a lot of problems with it. First was a leak and problem with the water line attached to the refrigerator. The most consistent (and annoying) problem is that the freezer door (for no obvious reason) will not shut!!!! This has happened 3 or 4 times and I am tired of loosing frozen foods (defrosting) and having a... Read more

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  • 1 day ago
  • Appliances and Electronics
  • Denver, Colorado
  • Whirlpool Cabrio Washing Machine
  • 16
  • REVIEW RATING 5/5
FOURTH REPLACEMENT LID ON WHIRLPOOL CABRIO
1 of 2

Our family has replaced the lid on the whirlpool cabrio 4 times!!!!! The glass is too heavy for its plastic housing. It literally buckles under the weight of the glass. It was $400 to replace, and ONLY THE FIRST WAS COVERED UNDER WARRANTY! And we had to pay the additional $95 for the service call. After spending hours on the phone with them basically telling us it's our fault, we finally had... Read more

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  • 2 days ago
  • Appliances and Electronics
  • Clermont, Florida
  • Wrf736Sdam13 French Door Bottom Mount Refrigerator
  • 2
  • REVIEW RATING 4/5

Bought a Whirpool Refrigerator WRF736SDAM13 in June and her it is the end of August and the compressor is bad the warranty is a repair only unless it can't be repaired. Whirlpool has shotty customer service you spend all this money and within a few months the main component is broken and they will only repair, doesn't matter I missed work and can't store any food called la week ago and still no... Read more

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  • Aug 27
  • Appliances and Electronics
  • Houston, Texas
  • Wrf560Seym04 Refrigerator Freezer
  • 10
  • REVIEW RATING 4/5

We had this refrigerator delivered on 6/9/15. Within the first 10 days, the freezer got so warm it defrosted the ice and food. We called Whirlpool customer service and they sent out a technician a week later. The technician said he couldn’t find anything wrong and we should make sure the door was shut and the freezer kept full. He also advised to get a surge protector made for appliances. ... Read more

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  • Aug 27
  • Appliances and Electronics
  • Cabrio Washer And Dryer
  • 4
  • REVIEW RATING 3/5

Yet another reason I hate this w & d. After months of our clothes not being cleaned properly due to the washer's poor poor POOR design, we ditched the washer and kept the dryer. We replaced the washer with a good 'ole fashioned (granny-style) stainless steel tub Speed Queen and voila!! Clean clothes once again! Now, the 'start' switch on our Cabrio dryer is broken. Shocker. I'm ready to put... Read more

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  • Aug 27
  • Appliances and Electronics
  • Los Angeles, California
  • Whirlpool Refrigerator Ref Model Wrf560Smyw
  • 4
  • REVIEW RATING 4/5

Our 10 month old WP started making major noise called the warranty number 8.25.15 .Got set up with an appointment for service on pm 8.28.15. On Wed 6 PM 8.26.15 it died no cooling. 8.27.15 AM called the appliance repair to tell them that it died and asked if I could speed up the repair as we are with out a frig. Was informed that nothing could be done. The repair man will come on date booked... Read more

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  • Aug 26
  • Appliances and Electronics
  • Lancaster, Pennsylvania
  • Whirlpool Wrs322Fdam Side-By-Side Refrigerator
  • 4
  • REVIEW RATING 4/5

I had a 7 year old refrigerator, had two service calls because the fridge wouldn't cool properly and freeze up. I come to find out on the third call, $500.00 later that there was a part made to correct the problem. On the 3rd call the repairman tried to order the part and it was discontinued. I was suspicious so I had a second service call only to learn the same thing...... Now after $600.00 in... Read more

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I have owned my duet washer for about 3 years and the rear drum bearing is shot. I've been told it willl cost more to fix than replace it. My understanding is this is common with front loading washers. What a rip off. May never buy whirlpool again. Add comment

  • Aug 26
  • Appliances and Electronics
  • Irondequoit, New York
  • 1

Have had this Whirlpool bottom freezer model for 2 years. It has needed a new compressor and an ice maker and now it is leaking due to a clogged drain tube yet Whirlpool will not send the $26 part (retail, so it prolly costs whirlpool a whole $10). I also bought a Whirlpool oven/microwave combo that was poorly designed (the door of the microwave opens on top so my wife has to reach over the door... Read more

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Refrigerator door cuts off breakers when door is opened and closed. Whirpool has attempted to repair. No luck. They will not replace product. Value of home zero with this type of issue. Person on an electrical life supporting device could die and Whirpool simply does not care. Do not buy property in The Villages Florida because they are no help in this issue either. Add comment

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